Privacy Policy

At Makda Safari Adventures, your privacy is very important to us. We are committed to protecting your personal information and being transparent about how we use it. By using our website or booking our services, you agree to the practices described below.

1. Information We Collect

When you book a tour, contact us, or use our website, we may collect:

Personal details: name, email address, phone number, passport information
Booking information: travel dates, itinerary, number of travelers, special requests
Payment information: bank or card details (processed securely via payment providers)
Preferences and feedback: dietary requirements, accommodation preferences, activity choices
Technical information: IP address, device type, and website usage data

2. How We Use Your Information

Your information helps us:

Confirm and manage bookings
Provide personalized travel experiences and recommendations
Communicate important updates or changes to your itinerary
Send promotional offers, if you opt in
Improve our website and services based on your feedback

3. Sharing Your Information

We do not sell your personal information. We may share your data only with:

Service providers who assist with bookings (hotels, transport companies, guides)
Payment processors for secure transactions
Authorities, if required by law or for safety reasons

All third parties are required to handle your information securely.

4. Data Security

We use industry-standard measures to protect your personal information, including:

Secure servers and encrypted payment systems
Limited access to staff who need your information to manage your trip
Regular monitoring to prevent unauthorized access

5. Your Rights

You have the right to:

Request access to the personal information we hold about you
Correct or update inaccurate information
Request deletion of your personal information (unless required for legal or booking purposes)
Opt out of marketing emails at any time

To exercise these rights, contact us via email or our website contact form.

6. Cookies & Website Tracking

Our website may use cookies to improve your browsing experience and track website performance.
Cookies do not collect personal information unless you voluntarily provide it through forms.
You can manage or disable cookies in your browser settings.

7. Children’s Privacy